Introduction
Grand Escape ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data in compliance with relevant data protection laws. By using our website, grandescape.online, you consent to the data practices described in this policy.
What Information We Collect
We collect information that you voluntarily provide to us when you interact with our website, particularly through the contact form. This information may include your name, email address, preferred destination, and any details included in your message. We do not knowingly collect sensitive personal data beyond what is necessary to respond to your inquiry and plan a potential trip.
How We Use Information
The information we collect is used primarily to fulfill your requests, such as responding to inquiries about our travel packages and services. We may also use this data to improve our service offerings, communicate updates, and, with your explicit consent, to send occasional promotional emails related to Grand Escape travel opportunities. We do not sell or rent your personal information to third parties for marketing purposes.
Data Protection & Security Practices
We implement various security measures designed to protect the integrity and security of the personal information we collect. These measures include using industry-standard encryption, secure server environments, and strict access controls to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Cookies & Tracking Technologies
Our website currently utilizes minimal or no non-essential cookies. Any technical cookies used are strictly necessary for the operation of the site, such as maintaining session state or ensuring form functionality. We do not use persistent tracking cookies or elaborate third-party tracking technologies for the purpose of personalized advertising or profiling.
Third-Party Services & Hosting
Our website is hosted by a reputable provider that adheres to strict security standards. While we may use third-party services for essential functions like email communication, these providers are carefully selected and bound by confidentiality agreements to protect your data. We ensure that any international transfers of personal data are compliant with applicable legal frameworks.
User Rights & Data Requests
You have the right to access, correct, or request the deletion of your personal data that we hold. If you wish to exercise any of these rights, please contact us using the email provided below. We will respond to all legitimate requests in accordance with applicable data protection legislation.
External Links Disclaimer
Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us immediately, and we will take steps to remove that information from our servers.
Updates to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Email
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: [email protected]
Last Updated: December 2025
